Vicky Sargent

Client Services Director

Vicky is marketing, communication and business development specialist, starting her career with PA Consulting and Shandwick PR, and becoming the first CEO of the Design Business Association, before forming the company which became Boilerhouse with Joe Tibbetts in 1992. Vicky has worked extensively with not-for-profit organisations including government departments, local authorities, the education sector, and trade and professional bodies. She has particular expertise in online and digital communications for public sector organisations and is a consultant to Socitm, the association for IT and digital professionals working in the public and civil society sectors. She works closely with Socitm Insight on its web, digital and customer access projects including Better connected and the Website Performance Improvement service, and recently authored the Socitm Insight report, Better served: customer access, efficiency and channel shift. She speaks regularly at conferences on web, social media and customer access issues. She has led web, digital and communications projects for among others, NHS Pensions, NHS North West, Oldham Council, Enfield Council, Control Shift and Making a Difference with Data.

Joe Tibbetts

Development Director

Joe was Creative Director and then MD of International Design Marketing (IDM) from 1984 until 1992. He set up Boilerhouse with Vicky Sargent in 1992.

Joe has worked on projects for organisations in Japan, America, India, Brazil, the Philippines and Europe. Clients included Shimadzu, Toyota Lexus, Levi Strauss, British Airports Authority, Osaka Gas, British Council, DTI and the Design Council.

Joe currently serves on the Executive Committee of the International Council on Monuments and Sites and was Chief Executive of The International Council of Graphic Design Associations1999-2001. He was made a fellow of the Chartered Society of Designers in 1992 and a fellow of the RSA in 1998. Joe often speaks at conferences and regularly contributes to publications including Design Week and The Sunday Times. He has written and presented documentary programmes for BBC Radio 4.

Pete Willis

Head of Graphic Design

Pete joined Boilerhouse in 2003 after completing a BA (Hons) in Graphic Design and Illustration. In his time with Boilerhouse, he has completed design for print and illustration work for a variety of clients including BP, the NHS, Cisco, Barnardos and The Hook Norton Brewery. Along with branding projects for Fatherhood Institute, World Monuments Fund and ICOMOS, His successful work with BP since 2005 has led to Boilerhouse becoming an officially accredited supplier and brand advocate on the BP global roster of preferred suppliers.

Phil Dawson

Head of Web Development

Prior to working with Boilerhouse, Phil developed his programming and coding skills as a computer games tester/designer and a teacher of web design and digital communications. He has developed web projects for ICOMOS UK, World Monuments Fund, Cisco, BP Shipping, Climate Group, The Fatherhood Institute and various NHS organisations. Phil has also been a judge for the Forum Web Awards (COI Communications).

Stewart McIntosh

Web Developer

Profile coming soon.